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Learn more about purchasing from our e-shop, delivery options and our return policy.

Delivery is on us! We provide free delivery for all purchases on nopedaIs.vip throughout continental Europe.

The minimum value for placing an order is set at 1500 EUR, VAT not included.

Your order, including scooters, spare parts, and accessories, will be delivered to your doorstep through our trusted parcel delivery services.

Delivery spans 4-5 weeks as we source parts directly from manufacturers in China to ensure quality and cost-effectiveness for our European customers.

Upon confirmation of your payment, we’ll promptly prepare your order within one week. Expect delivery straight to your doorstep in 4 to 5 weeks

ou’ll be kept in the loop with regular updates on your order status, including packing completion, transport commencement, and expected delivery timeframe

  • Bank Transfer: Receive confirmation within 24 hours. Bank details will be emailed to you for payment to our account, with no transaction fee incurred.

  • PayPal: Use the PayPal platform for your transaction. Note that a 3.4% fee will be added to cover PayPal’s charges.
  • Credit/Debit Card: For instant payment confirmation, enter your card details on our secure platform. Transactions are processed by Stripe, with an additional 1.5% service fee applied

No, VAT is not applicable if you are registered within the EU. Please provide your VAT number during the checkout process to qualify

Invoices will be issued by our EU-registered business entity. For VAT-registered companies within the EU, we provide sales with 0% VAT applied

Absolutely, we manage the entire delivery process from the manufacturer in China to Europe and can furnish a customs declaration if required. You’re in secure hands with us! Just a note: some suppliers outside Europe may offer DDP delivery, which includes all import taxes, but do verify if they can provide the necessary customs clearance documentation. When companies import directly from China, they become the importer of record and must be able to present customs authorities with the required documents upon request.

Certainly, an invoice will be promptly emailed to you upon the completion of your order

If you encounter any defects with your item, please reach out to us at info@nopedaIs.vip. Include a photo and describe the issue for us to review. Specify if you prefer a refund or a replacement. Once evaluated, we will either refund your purchase or provide a replacement at no extra cost.

Unfortunately, as orders are custom processed and items are curated specifically for you by the manufacturer, we are unable to accept returns based solely on preference. We strive to meet your needs with every order.

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